Privacy Policy

Effective Date: May 12, 2026

Welcome to The Terra Wellness (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, use our telehealth services, schedule consultations, or receive aesthetic and wellness treatments from us.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you use our website or services, we may collect personal information such as your name, email address, phone number, date of birth, billing information, mailing address, and other details you voluntarily provide to us.

As part of providing telehealth and wellness services, we may also collect medical and health-related information including treatment history, symptoms, medications, consultation notes, photographs submitted for aesthetic evaluations, and communication between you and our providers. This information may be considered Protected Health Information (“PHI”) under HIPAA.

We may automatically collect technical information from your device including your IP address, browser type, operating system, pages visited, and website activity through cookies and analytics tools.

How We Use Your Information

We use your information to provide healthcare and wellness services, process appointments and payments, communicate with you, improve our website and services, verify your identity, and comply with legal obligations.

Your health information is only used as permitted under HIPAA and applicable Florida laws. We do not sell your personal medical information to third parties.

Telehealth Services

The Terra Wellness provides certain services through telehealth technology. By using these services, you understand that consultations and communications may occur electronically through secure platforms.

While we use reasonable safeguards and HIPAA-compliant technologies to protect your information, no online system or internet transmission can be guaranteed to be completely secure. You are responsible for maintaining the privacy and security of your own devices and internet connection.

Telehealth services are only offered where legally permitted and subject to provider licensure requirements under Florida law.

HIPAA & Medical Privacy

We maintain administrative, technical, and physical safeguards designed to protect your protected health information. Your medical information may be used for treatment, payment processing, healthcare operations, and legal compliance as permitted by law.

We may also share information with healthcare providers, pharmacies, laboratories, payment processors, and technology service providers that assist us in operating our services. Any third parties handling protected health information are required to maintain appropriate confidentiality and security protections.

Cookies & Website Tracking

Our website may use cookies, analytics tools, and similar tracking technologies to improve website functionality and user experience. These technologies help us understand how visitors use our website and allow us to improve our services.

You may disable cookies through your browser settings, although certain parts of the website may not function properly if cookies are disabled.

Data Security

We take reasonable measures to protect your information through secure servers, encryption technologies, access controls, and HIPAA-compliant systems where applicable.

Although we strive to protect your personal information, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may have the right to request access to your personal information, request corrections to inaccurate information, obtain copies of your medical records, or request restrictions on certain uses of your information where permitted by law.

To exercise these rights, please contact us using the contact information provided below.

Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or legal guardian consent. We do not knowingly collect personal information from children in violation of applicable laws.

Third-Party Websites

Our website may contain links to third-party websites or external services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Florida Privacy Rights

If you are a Florida resident, you may have additional rights under applicable Florida laws regarding your personal information and data security.

In the event of a data breach affecting your information, we will provide any required notifications in accordance with Florida law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting on this page. Your continued use of our website or services after updates are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

The Terra Wellness
Email: admin@theterrawellness.com
Phone: +1 (979) 315-1007
Address: 400 North Ashley Drive Suite 1917 Tampa, Florida 33602